We are very pleased about your interest in our company or about visiting our website. The management of Clößner GmbH takes the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations and this privacy policy.

The website of Clößner GmbH may be used without entering personal information. Personal data is only collected, stored and processed for the purpose of processing an inquiry or executing an order. They will be treated strictly confidential and will not be passed on to third parties. Different rules may apply to certain services on our site, however, and are explained separately below.

Server Data:

The access statistics automatically store data that your browser transmits to the server when you visit our website. These are browser type and browser version, operating system, referrer URL (the previously visited page), host name of the accessing computer (IP address) and time of the server request. This data is not assigned to specific persons. The data is not merged with other data sources.


The website of Clößner GmbH does not store any cookies on the user’s computer. Therefore the website can be used completely without having to accept cookies temporarily or permanently.

Google Analytics:

The website of Clößner GmbH uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. In case of activation of the IP anonymization, Google will truncate/anonymize the last octet of the IP address for Member States of the European Union as well as for other parties to the Agreement on the European Economic Area. Only in exceptional cases, the full IP address is sent to and shortened by Google servers in the USA. On behalf of the website provider Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage to the website provider. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser. However, please note that if you do this, you may not be able to use the full functionality of this website. Furthermore you can prevent Google’s collection and use of data (cookies and IP address) by downloading and installing the browser plug-in available under https://tools.google.com/dlpage/gaoptout?hl=en.

Links to other websites:

The website of Clößner GmbH contains links to other websites. We have no influence on whether their operators comply with the data protection regulations.

Further data acquisition:

Further personal data is only collected if you provide this information on your free will, for example as part of an inquiry or during order processing. As far as you have made personal data available to us, we use these only for answering your inquiries, for order processing and for technical administration.

Right to information:

In accordance with the provisions of the Federal Data Protection Act, every user of our website has the right to request information at any time as to what data is stored about him or her and for what purpose. In addition, the correction of incorrect data or the deletion of data whose storage is inadmissible or no longer necessary may be requested. We will provide information about stored data upon written request.

We endeavour to store your personal data by using all technical and organizational means in such a way that they are not accessible to third parties. When communicating by email, complete data security cannot be guaranteed, so we recommend that you send confidential information by post.